Add Loyalty Credit Back on the Merchant Mobile App
The Facilipay Merchant app allows you to add or redeem loyalty credit from any smartphone or tablet. By scanning a customer’s QR code and entering the sale value, loyalty credit is automatically calculated and applied based on your configured reward percentage.
1) Scan the Customer
From the home screen of the Facilipay Merchant app, tap Scan.
This will open your device camera to scan the customer’s QR code.
Alternatively, you can search for the customer using:
-
Name
-
Email address
-
Account number
-
Phone number
2) Enter the Sale Amount
Enter the sale price in the main field beside Credit.
The app will automatically:
-
Calculate the loyalty credit based on your configured percentage
-
Add the calculated amount to the customer’s account
No manual calculation is required.
3) Complete the Transaction
Once processed, a confirmation message will appear.
You will then be returned to the home screen.
Result
Loyalty credit is successfully added to the customer’s account through the Merchant Mobile App.
For further assistance, contact support@facilipay.io.