Online Ordering
Manage your online orders, including processing, updating, and cancelling orders placed through your Facilipay ordering system.
Setup & Settings
- Make Products or Categories Available for Online Ordering
- Edit your Order Cancellation Email
- Cancel an Online Order via the Business Dashboard
- Display Inventory Modifiers on Order Receipts
- Turn Off Online Ordering
- Search Past Orders in the Order Ahead App
- Turning Off Online Ordering
- Enable your Branch for Online Ordering
- How to Restrict Online Orders to ASAP Only
- Edit Your Order Confirmation email
Dispatch & Delivery
- How to Waive the Delivery Fee for Online Orders
- Setting a Minimum Value for an Online Order
- Setting up Slots
- Setting up a Delivery Charge
- Orders Print Immediately
- Configure Delivery Radius
- Setting Prep Time for Collection & Delivery
- Enable Fixed Delivery Locations as Dispatch Methods
- Ordering App Is Not Printing
- Create a Split Online Menu with dedicated Collection/Delivery times
- Enabling Delivery for Online Ordering
- Enabling Collection for Online Ordering
- Enable Online Ordering for Collection (Pick-Up)
- Customise Menu Availability for Different Dispatch Methods (Collection, Delivery, Table Service)
- Enable Online Ordering for Delivery
- Amending Branch Opening Times for Online Ordering Availability
Menu & Inventory
- How to Add Images to Products for Online Ordering
- Set Products Available for Pre-Ordering
- Add Allergens to your Online Ordering Products
- Make a Product Available for Online Ordering Only During Certain Hours
- Automatically Disable Products When Stock Is Low
- How to Make a Category Only Available for Set Times
- How to Make Hidden Items Available for Online Ordering
- Amending the order in which products and categories appear in your online Menu
- Editing the Products in your Online Inventory
- Update the Display Order of Modifiers on Your Online Menu
- Create Tax Rates for your Products
- Pull New Products into Your Inventory
Payments & Payouts
Via QR, Tablet & Web
- Tablet Ordering - External Printer Compatibility & Setup (Internet)
- Tablet Ordering - External Printer Compatibility & Setup (Ethernet)
- Create a Category for Online Ordering (Tablet)
- How to Add QR Codes for Online Ordering in Facilipay
- How to Create a Product for Tablet Ordering
- Manually Accept Online Orders on a Tablet
- Tablet Ordering - External Printer Compatibility & Setup (Bluetooth)
- Tablet Ordering - External Printer Compatibility & Setup (Bluetooth)
- Add Online Ordering to Your Website Using an iFrame
Platform: Clover
- How to Use a Kitchen Order Display with Online Orders
- Getting Modifiers to Print Off for Online Ordering Receipts (Clover POS)
- Create your Facilipay Online Ordering account from Your Clover POS
- Disable Online Ordering from Your Clover POS
- Connect an External Printer for Order Ahead
- How to Reconcile Online Orders in Clover POS (North America)
- How To Decline an accepted Online Order
- Use Retail CP Order Display with Online Ordering
- Configure Online Order Printing to Different Printers (Clover)
- Automatically Accepting an Online Order with Online Ordering on Clover POS
- Setting Up Using Kitchen Order Display with Online Orders
- Setting Up Clover Label Printing for Facilipay Orders
- Automatically Accept All Orders on Clover
- How to Enable Order Printing for Order Ahead
- Use Retail CP Order Display with Online Ordering
- Enable or Disable Products in Your Online Inventory (Clover)
- Getting Modifiers to Print on Online Ordering Receipts (Clover Dashboard)
- Order Ahead Notifications (Clover)