How to Add Images to Products for Online Ordering

You must be logged into the Facilipay Business Portal with create/edit product permissions.
Prepare clear product images (JPEG/PNG recommended) — ideally 500×500 pixels or larger for best display quality.

Log In to the Business Portal
Sign in to the Facilipay Business Portal using your credentials.
Open Your Inventory
From the left-hand menu, click Inventory, then select Products to view the full list of items available for sale.
Locate the Product
Search or browse to find the product you want to add an image for. Click on its name to open the product details page.
Upload the Product Image
- On the product details screen, locate the Image section.
- Click Upload Image (or a similar button).
- Select a JPEG or PNG file from your device.
- Wait for the image to upload — you should see a preview once it's complete.
Tip: If an image already exists, you can usually click Replace to update it.
Save Your Changes
After the image uploads and displays in the preview, click Save (or Update). The image will now be associated with the product.

Customers browsing your online ordering page will see the product image beside the item name and description.
Visuals help customers quickly identify items and enhance the online ordering experience.

If the image doesn't show:

Make sure the file type is compatible (use JPEG or PNG).
Confirm the file size isn't too large — resize if necessary (keep it under 2 MB if possible).
Refresh the product listing or clear your browser cache.

Use high-quality images: Clear, well-lit photos help customers understand what the item is and look more appealing.
Stay consistent: Use a consistent background and angle for product photos so your online menu looks polished.
Use square images: Square images (1:1 ratio) work well on most online order layouts.
Test display: Preview your online ordering page after uploading to confirm images display correctly on both desktop and mobile.

Adding product images helps customers quickly recognise and select items when they order online through your Facilipay ordering page. This guide explains how to upload images so they appear during the online ordering experience.