Getting Started
Set up and configure your Facilipay account, including business details, branding, users, billing, and essential app settings to get up and running.
Setup & Configuration
- Troubleshooting: Verification Code Not Received
- How to Connect a Payment Gateway
- How to Create a Passkey for the Facilipay Merchant App
- How to Set a Custom Welcome Message
- How to Add Your Business Details to Facilipay
- How to Add a Credit or Debit Card for Your Facilipay Invoices
- Add Additional Links to Your App
- How to Add a New Employee in Facilipay
- How to Edit Business Logos & App Images
- How to Keep Your Data Accurate
- How to Set Up Your Zebra DS2208 to Scan Facilipay QR Codes
- How to Navigate the Facilipay Starter Onboarding
- How to Promote Your Loyalty Programme
- What Support Will My Staff Need as You Get Started?
- What Are My Responsibilities to My Members?
Account & Billing
- EU Data Act, Regulation (EU) 2023/2854
- Cancelling Your Facilipay Merchant Account
- How to Change Your Plan in Facilipay
- How to Receive a Copy of Digital Gift Cards You Have Sold
- I've Forgotten My Password
- How to Leave a Review for Facilipay
- My Account is Locked
- Who Has Access to My Data?
- How to Contact Facilipay
- Navigating the Facilipay Onboarding (Starter)