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How to Create a Passkey for the Facilipay Merchant App

Set up a passkey on your Facilipay account so you can sign into the Merchant App or Dashboard without entering a password.

Before You Begin

  • Log in using the email address you want to set the passkey on.

Step-by-Step: Create a Passkey

  1. Log Into Your Account Log into your Facilipay Merchant Portal or the Facilipay Merchant App using the email address you want to set a passkey on.
  2. Open Settings Access Settings via the icon at the bottom of the screen.
  3. Access Passkey Setup Select Passkeys 
  4. Create the Passkey Selecting this option prompts the creation of a passkey. The prompt style depends on your platform:
    • Mobile (iOS/Android): A prompt from your oprating system will appear showing the account a Passkey is being made for Click Create to confirm.
    • Desktop: Click Add a Passkey. Then a new prompt will appear to create a passkey for the account you are logged in as
  5. Confirm Creation Log out of the account, on the login page you should see an option to login with a Passkey

Tips & Best Practices

  • Passkey option appears at login: Once created, you'll see a Sign in with Passkey option on the login screen going forward.
  • Set on the right device: Passkeys are tied to the device and platform they're created on, so set one up on each device you regularly use to log in.