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Change Your Clover Owner Email

Merchants using Facilipay on Clover will automatically have the Clover Owner Email set as their primary email within Facilipay. These emails must remain in sync. If the Owner Email is updated in Clover, the same email must also be reflected in your Facilipay account.                                    

Important Information

For security reasons, changes to your Owner Email and business address cannot be completed directly within the Clover Dashboard.

1) Contact Clover Support

To change your Owner Email:

  • Contact Clover Support directly.
  • The request must be made from the current Owner Email address registered on the Clover account.

Clover will process the change and update the account accordingly.

Please allow a few business days for the change to take effect.

2) Add the New Email as an Admin in Facilipay

While waiting for Clover to complete the update:

  • Log in to your Facilipay Dashboard.
  • Add the new Owner Email as an Admin user.

This ensures the system recognises the email automatically once Clover updates the Owner Email.

(Refer to the guide: Add Employee to Your Facilipay Account for step-by-step instructions.)

Result

Once Clover updates the Owner Email, and it is added as an Admin in Facilipay, both systems will remain synchronised.

For further assistance, contact support@facilipay.io.