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How to Disable Online Ordering from Your Clover POS

Sometimes things get too busy and you need to pause online orders. Disable online ordering directly from your Clover POS so you can focus on existing orders without new ones piling up.

Before You Begin

  • You must have access to your Clover POS device with the Online Ordering app installed.
  • Decide how long online ordering should remain disabled before you start.

Step-by-Step: Disable Online Ordering

  1. Open Preferences
    Open the Online Ordering app on your Clover POS, tap the three dots in the top right, then select Preferences.

  2. Access Ordering Availability
    Tap Ordering Availability.

  3. Disable Ordering
    Choose how you want to disable online ordering:

    • Set a time period: Online ordering will automatically resume after the selected time.

    • Disable manually: Online ordering will remain off until you re-enable it.

What Happens After You Save

Online ordering is disabled based on your selected settings. Customers visiting your online ordering page will see a notice that orders are unavailable.

Tips & Best Practices

  • Use the time-bound option for known busy periods: Setting a time means you don't have to remember to re-enable.

  • Communicate with customers: Post a quick social media note if the closure will affect regulars.

  • Need help? For setup queries, contact support@facilipay.io.