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How to Enable Fixed Delivery Locations as Dispatch Methods

Configure fixed delivery locations (such as table numbers) so orders can be fulfilled correctly at specific spots within your venue.

Before You Begin

  • You must be logged into the Facilipay Dashboard with admin access.
  • Have a list of fixed locations (e.g. table numbers, room numbers) ready before configuring.

Step-by-Step: Configure Fixed Delivery

  1. Open Branch Settings
    From the Facilipay Dashboard, go to My Business > Branches.

  2. Edit the Branch
    For the branch in question, click the three-dot icon and select Edit.

  3. Open Fixed Delivery Settings
    Navigate to Ordering > Fixed Delivery and click Edit.

  4. Enable Fixed Delivery
    Toggle Fixed Delivery on.

  5. Add Location Details
    Add details such as locations (table numbers), delivery times, and any other configuration required.

  6. Save Your Changes
    Save your changes — customers will now be able to select these fixed locations when placing orders.

What Happens After You Save

Customers see the available fixed locations during checkout (e.g. table numbers) and can select where their order should be delivered within the venue.

Tips & Best Practices

  • Use clear labels: Use easy-to-understand labels like "Table 1", "Table 2" so customers know what to choose.

  • Train staff to recognise locations: Make sure team members know how to identify table numbers when fulfilling orders.

  • Test the experience: Place a test order to confirm the location flow works end-to-end.