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How to Pull New Products into Your Inventory

Synchronise your inventory so that new products added to your Clover POS appear in the Facilipay Business Portal. This keeps your online ordering inventory aligned with your POS inventory.

Before You Begin

  • You must be logged into the Facilipay Business Portal with admin access.
  • Make sure new products have been added or modified in Clover before synchronising.

Step-by-Step: Synchronise Your Inventory

  1. Log In to the Business Portal
    Sign in to the Facilipay Business Portal.

  2. Open Inventory → Products
    Navigate to Inventory > Products.

  3. Synchronise with Clover
    Click Synchronise with Clover in the top-right corner of the screen.

  4. Wait for the Sync
    A sync notification will appear briefly while the system pulls the latest product data from your Clover POS.

What Happens After You Sync

Once synchronisation completes, any newly created products in Clover appear in your Facilipay inventory, where you can configure their ordering settings.

Tips & Best Practices

  • Sync after every Clover update: Synchronise whenever you add or modify products in Clover — otherwise the items may not appear correctly in online ordering.

  • Verify after syncing: Check the new products show up correctly with the right categories and prices.

  • Need help? If sync fails or items don't appear, contact support@facilipay.io.