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How to Edit the Products in Your Online Inventory

Add extra detail to your products — including images, descriptions, allergens, and rewards — so customers have a richer understanding of what you offer when they order online.

Before You Begin

  • You must be logged into the Facilipay Dashboard with admin access.
  • Have product images, descriptions, and any other detail prepared before you start.

Step-by-Step: Edit a Product

  1. Open Product Settings
    Log in to the Facilipay Dashboard, click Inventory, then select Products.

  2. Select a Product
    From the product list, click on the product you want to edit.

  3. Update Product Details
    The Product Details panel will open. Update the relevant fields:

    • Image: Add or update a product image (top right)
    • Product Name: Name displayed to customers
    • Description: Detailed product information
    • Allergens: Select applicable allergens from the list
    • Associated Categories: Choose where the product appears
    • Price: Set the product price
    • Sort Order: Control display position within the category (e.g. 1 = first)
    • Rewards (optional): Apply rewards for purchasing this product
  4. Manage Availability by Stock (Optional)
    Set rules to disable the product when stock falls below a defined level.

  5. Set Availability Schedule
    Toggle Always Available:

    • Enabled — product is available at all times
    • Disabled — set specific days or times for availability
  6. Control Online Visibility
    Use Available for Ordering to:

    • Enable — show the product in your online store
    • Disable — hide the product from ordering

What Happens After You Save

Your product updates are saved and reflected in your online ordering system. Customers will see the updated product immediately.


Tips & Best Practices

  • Use high-quality images: Visuals are the single biggest driver of online ordering conversion.

  • Write descriptive names: Clear, descriptive product names help customers find what they want.

  • Keep allergens up to date: Recipe changes mean allergen tags need to be reviewed regularly.