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Tablet Ordering - External Printer Compatibility & Setup (Ethernet)

Order Ahead on tablet can utilise external printers connected on the same network as the tablet via an Ethernet cable

Before you begin

  • Ensure your printer is connected to the same network as your tablet
  • Turn the printer on

Note: Facilipay primarily supports Star Micronics printers (e.g. mC-Print3). Other printers may work, but compatibility is not guaranteed.

Supported printer example

Step 1: Connect the printer

  1. Connect the printer to your router via LAN cable
  2. Ensure the printer is powered on and online

Step 2: Open the app

  1. Open the Order Ahead app on your tablet

Step 3: Access printer settings

  1. Tap the three dots (top right)
  2. Select Preferences

Step 4: Add a printer

  1. Scroll to Printer Management
  2. Tap Add a printer

Step 5: Select network printer

  1. Choose Local Area Network (LAN)
  2. Wait for available printers to appear
  3. Select your printer from the list

Result

Your printer is connected and ready to print orders.

Tip

A LAN connection is recommended for the most reliable and stable printing performance.