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Enable Online Ordering for Collection (Pick-Up)

Merchants can enable collection (pick-up) as a dispatch method for online orders through the Facilipay Business Portal. Once enabled, customers will be able to place online orders and collect them from the selected branch.

  • Log in to the Facilipay Business Portal.

  • From the dashboard, navigate to My Business > Branches.

  • Click the three-dot menu beside the branch you want to enable collection for.

  • In the branch settings page, select Ordering.

  • Open Collection > Edit.

  • Toggle Collection Enabled so the switch turns green.

  • Click Save to apply the changes.

Once enabled, customers will be able to choose collection/pick-up as their dispatch method when placing orders online.