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How to Enable or Disable Products in Your Online Inventory (Clover)

Control which products appear on your online ordering menu directly from the Order Ahead app on a Clover device. This lets staff quickly enable or disable items when products become unavailable or return to stock.

Before You Begin

  • You must have access to your Clover POS device with the Order Ahead app installed.

Step-by-Step: Toggle Product Availability

  1. Open the Order Ahead App
    Open the Order Ahead app on your Clover POS device.

  2. Open Preferences
    Tap the three-dot menu in the top-right corner of the screen and select Preferences.

  3. Open the Items List
    In the Availability section, locate the Items list to manage product availability.

  4. Toggle Items
    Use the toggle switch beside each item to control availability:

    • Green: item is available for online ordering
    • Grey: item is not available for online ordering
  5. Manage by Category (Optional)
    To manage items by category, tap a category name to view all products within it. You can enable or disable individual items, or use the toggle at the top of the category to enable or disable all items at once.


What Happens After You Toggle

Items are immediately enabled or disabled in your online ordering menu. Customers see only available items at checkout.


Tips & Best Practices

  • Update during service: Mark items unavailable as soon as stock runs out to prevent customer disappointment.

  • Use category toggles for big changes: If a whole section is unavailable, the category toggle is faster.

  • Re-enable promptly: Don't forget to re-enable items when stock returns.