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Configure Delivery Radius

A Delivery Radius can be configured to limit how far delivery drivers travel. This ensures orders are only accepted from addresses within a defined geographic area, providing greater operational control.

1) From the Facilipay Dashboard, access Branch Settings

Hover over My Business and select Branches.

A list of associated branches will display.


2) Open Branch Details

Click the three dots beside the branch you want to update.

Select Details.


3) Access Delivery Settings

Select the Ordering tab.

From the left-hand menu, choose Delivery.

Click Edit to update the delivery configuration.


4) Draw the Delivery Radius

Scroll to the Delivery Areas section where the map is displayed.

Click the Draw (arrow) icon to begin.

To create the radius:

  • Left-click on the map to place the first point.

  • Move the mouse to draw a line from that point.

  • Click again to place additional points.

  • Continue placing points until the final point connects back to the starting point to close the area.

Once completed, only addresses within this defined area will be eligible for delivery from the selected branch.


5) Delete the Delivery Radius (If Required)

To remove the configured radius:

  • Click the Bin icon on the map.

The bin icon will only appear once a delivery area has been completed.


6) Move the Map While Drawing

If you need to stop drawing and reposition the map:

  • Click the Hand icon to enable map navigation.


Result

The Delivery Radius is configured, restricting delivery orders to addresses within the defined area.