Adding Bonuses to Customer Purchases via the Merchant App
Reward your customers with the bonus they’ve earned from purchases using the Merchant App.
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Log in to the Merchant App
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Open the app on your smartphone or tablet.
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Use the same login credentials you use for facilipay.com.
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Locate the Customer Account
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Enter the customer’s name or account number to find their account.
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Use the toggle switch in the app to switch between searching by name or account number.
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Apply Loyalty Credit
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Open the customer account and tap Loyalty Credit.
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Enter the total transaction amount.
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The system will automatically calculate and apply the bonus based on your configured loyalty settings.
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The customer’s account now reflects the bonus earned for their purchase.
For more details on configuring loyalty settings, refer to the Facilipay Loyalty Setup Guide.