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Adding Bonuses to Customer Purchases via the Merchant App

Reward your customers with the bonus they’ve earned from purchases using the Merchant App.

  1. Log in to the Merchant App

    • Open the app on your smartphone or tablet.

    • Use the same login credentials you use for facilipay.com.

  2. Locate the Customer Account

    • Enter the customer’s name or account number to find their account.

    • Use the toggle switch in the app to switch between searching by name or account number.

  3. Apply Loyalty Credit

    • Open the customer account and tap Loyalty Credit.

    • Enter the total transaction amount.

    • The system will automatically calculate and apply the bonus based on your configured loyalty settings.

 The customer’s account now reflects the bonus earned for their purchase.

For more details on configuring loyalty settings, refer to the Facilipay Loyalty Setup Guide.