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How to Add Loyalty to a Transaction Using Quick Add

Quickly add loyalty stamps or credit to a customer's account during a sale on a Clover device using the Quick Add feature. This streamlines loyalty handling at the till during busy periods.

Before You Begin

  • You must have access to your Clover device with Quick Add enabled.
  • Have the customer's card or details ready.

Step-by-Step: Use Quick Add

  1. Complete the Sale
    On a Clover device, complete the sale as normal until you reach the tender screen after pressing Pay on the Register app.

  2. Select Loyalty as Tender
    Select Loyalty as the tender type and capture the customer's details (by tapping their card or scanning/entering their info).

  3. Add Stamps or Credit
    From the customer profile that appears, choose to add loyalty stamps or credit. You'll then return to the payment screen to complete the transaction as usual.

What Happens After You Add

The customer's loyalty account reflects the new stamps or credit immediately, and the sale is completed using your normal tender.

Tips & Best Practices

  • Train staff: Make sure your team knows when to apply Quick Add for fast service.

  • Verify the customer: Always confirm the right account before applying stamps or credit.

  • Need help? For Quick Add issues, contact support@facilipay.io.