Check a Gift Card Balance in Oracle OPERA PMS
Gift Card or prepaid card balances can be checked directly within Oracle OPERA PMS. This allows staff to confirm the remaining value available on a customer’s card.
1) Access the Reservation
From the OPERA Cloud menu, select:
Bookings → Reservations → Manage Reservation
Search for and open the relevant reservation.
2) Open Billing
Within the reservation, click I Want To… and select Billing.
If prompted:
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Select your Cashier ID
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Enter your PIN
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Click Login
The Billing Information screen will appear.
3) Open Post Redemption
Click Post Redemption.
The Payment Information screen will appear.
4) Select the Card
Select the relevant billing window.
Choose the prepaid or gift card from the list.
5) Request the Balance
Click Get Balance.
The system will send a request to the vendor and return the current remaining balance.
Result
The remaining balance on the selected Gift Card or prepaid card is displayed within OPERA PMS.
For further assistance, contact support@facilipay.io.