Create a E Gift Branch in your Facilipay Dashboard

Before You Begin

• You must have a payment gateway connected before setting up your E Gift branch — you cannot accept payments without one.
• Have a contact phone number and email address ready to add to the branch (optional but recommended).

Step-by-Step: Create the E Gift Branch

1. Log Into Your Dashboard Log into your Facilipay Dashboard.
2. Navigate to Branches Go to My Business, then select Branches.
3. Create the Branch Click Create Branch in the top right of the screen.
4. Name and Configure the Branch Set the Name to E Gift. You can also supply a contact phone number and email address. Toggle on Online Store.

   Note: You'll get an error here if you don't have a payment gateway connected.

5. Open Branch Details Once the branch is created, click the three dots to the left of the branch name, then select Details.
6. Navigate to Ordering From the top menu, select Ordering.
7. Edit the E Commerce Interface Click Edit to the right of E Commerce Interface (the top option on this screen).
8. Set the Interface Type Change the dropdown to E Gift Card Interface. Set an Experience Inbox so you receive a copy of the vouchers.
9. Add Optional Extras Optionally, add a service charge amount and description. Click Save.
10. Return to Location Details Click back on Location Details in the top menu.
11. Edit Opening Hours Click Edit next to Opening Hours.
12. Set the Branch to Always Open Ensure the location is open from 00:00 to 23:59 every day. Use the Open 24 Hours toggle, or the individual open/close toggles for each day. Click Save.

Tips & Best Practices

• Connect your payment gateway first: Setting this up before creating the branch avoids hitting the online store error partway through.
• Keep the experience inbox monitored: This is where voucher copies are sent, so make sure it's an inbox that's actively checked.