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Create Promotions For your Experience listings for Guests

Having Promotions on your Experience Vouchers allows for flexible discounts that can be applied at any time and allow you to target certain times of the year (e.g Black Friday) to assist in driving sales

Step 1: Start a new campaign

  1. Log in to the Facilipay Dashboard
  2. Click Create (top right)
  3. Select Campaign
  4. Choose Targeted

Step 2: Enter campaign details

  1. Complete the following fields:
    • Name: Clearly describe the offer (e.g. 10% off gift cards)
    • Description: Provide more detail about the campaign
    • Terms and Conditions: Outline any restrictions or limits

Step 3: Set the schedule (optional)

  1. Click Edit under schedule
  2. Configure when the campaign runs:
    • Set a date range
    • Define specific times of day

Note: If no schedule is set, the campaign will run indefinitely.


Step 4: Apply limits (optional)

  1. Configure usage limits if required:
    • Total Budget: Maximum total discount value across all customers
    • Max Coupons: Total number of redemptions allowed
    • Max Coupons per User: Limit per customer
    • Max Value per Coupon: Maximum discount per redemption

Step 5: Configure parameters

  1. Click Parameters (top menu)
  2. Ensure the following are left empty:
    • Demographic Selection
    • Transaction Filters

Note: This ensures the campaign is available to customers without accounts.


Step 6: Set the reward

  1. Click Rewards (top menu)
  2. Select Discount Product / Category
  3. Click the edit (pencil) icon
  4. In the product selector:
    • Search for the product
    • Click the + icon next to the item
    • Open the Selected tab
    • Click Done
  5. Set the discount:
    • Enter the value (e.g. 10)
    • Select Percent
    • Click Save

Step 7: Review and launch

  1. Click Review
  2. Check all campaign details
  3. Click Release

Result

Your campaign is now live and available for customers to redeem at checkout in your online store.