Skip to content
Raise A Ticket
Contact Us
  • There are no suggestions because the search field is empty.

E Gift Card Branch (Internal)

This article explains the purpose of the E Gift branch you'll see for merchants that offer Digital Gift Cards

1) Access the Admin portal and search for your desired Merchant.

2) Click into the merchant group and click on the Branches tab, you'll see the E Gift Branch listed.

The E Gift Branch should always be marked as Unbillable (the red cross next to the Merchant ID)

3) To have the group set up the merchant will need to have a Payment Gateway connected, this can be verified under the Gateways tab

The Group will also need to be marked as Visible in the App to appear. This can be found under Info, Settings & POS Apps Downloaded

adminportal_merchant_info_settings_posapps

4) Finally, the branch will need to be configured for E Gift orders. This can be verified via access the E Gift branch from the Branches tab. Then clicking on Settings & Online Ordering. The Ecommerce Interface needs to be set to E-gift, Enabled ticked and Auto Complete also ticked.