How to Edit Your Self-Checkout Product Inventory

You'll need access to the Facilipay Business Portal with permissions to manage products and inventory.

You can make changes to your self-checkout products, including:

Sign In to the Business Portal
Log in to the Facilipay Business Portal using your business credentials.
Navigate to Inventory
From the main menu, click Inventory to view your product list.
Find the Product
Use the search bar or scroll through the list to locate the product you want to update.
Access Product Details
Click on the product name to open its details page.
Make Your Edits
Within the product details screen you can:
- Change the product name — Update to a clear, descriptive title.
- Adjust the price — Edit the price field to match your current selling price.
- Update product status — Set as Active (visible) or Inactive (hidden).
- Assign categories — Update which category the product belongs to.
- Make Available for Self Checkout - Without this the product will not show
Save Your Changes
Once all edits are complete, click Save at the bottom of the page.

The updated product information is reflected in the Facilipay Self-Checkout interface instantly or within a short sync period depending on your system settings.
Customers will see the updated details next time they use self-checkout.

If a product change isn't appearing in self-checkout:

Use clear naming: Consistent and clear product names help customers identify items quickly.
Check prices regularly: Ensure prices in the portal match the prices on your shelves or digital menus.
Deactivate instead of delete: If you no longer sell an item, set its status to inactive — this keeps historical sales data intact.
Organise categories: Assign products to logical categories to improve navigation.

Managing your self-checkout product inventory ensures customers only see active and accurate items when using the Facilipay Self-Checkout experience. Use this guide to update products, pricing, and status.