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Enable Stamp or Credit-Back Loyalty on the Dashboard

Merchants can enable a stamp-based or credit-back loyalty programme from the Facilipay Dashboard to reward repeat purchases and encourage customer retention.

  1. Log in to your Facilipay Business Dashboard.

  2. Navigate to Engagement > Loyalty from the main menu.

  3. Click Edit beside Loyalty Type.

  4. In the configuration window, choose the loyalty type you want to enable:

    1. Stamp Loyalty – customers collect stamps and redeem a reward after reaching the set number (e.g., 9 stamps for a free coffee).

    2. Credit-Back Loyalty – customers earn a percentage of their purchase value back as credit that can be redeemed later.

  5. Configure the reward settings as required, then click Save to apply the loyalty programme.