How to Exit the Self-Checkout App

You may need to exit the Self-Checkout app when:

A staff member needs to access the Clover POS home screen.
You want to switch tasks (e.g., perform a refund, view reports, or assist a customer).
The kiosk or checkout needs maintenance or admin access.

Look at the Self-Checkout Screen
Make sure the device is displaying the Facilipay Self-Checkout interface.
Tap All Four Corners of the Screen Simultaneously
Using your fingers, tap each corner of the screen at the same time — top-left, top-right, bottom-left, and bottom-right.
Return to Merchant Mode
After tapping all four corners, the Self-Checkout app will close, and the device will revert back to the merchant-facing Clover POS screen.

To reopen the Self-Checkout app:

This takes you back into the self-service interface for customers.

Teach Staff the Tap Gesture: Train your team how to exit self-checkout quickly so they can troubleshoot or assist customers faster.
Use a Consistent Procedure: If your device is frequently switched between customer and staff modes, establish a standard exit flow to avoid confusion.
Check for Unintended Touches: If the app doesn’t exit, ensure you’re tapping all four screen corners at once — partial taps won’t work.

If you are using the Facilipay Self-Checkout app on a Clover POS device and need to exit back into the regular merchant-facing mode, there’s a simple gesture you can use to close the self-checkout interface and return to the main Clover screen.