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How to manually close a payment batch within the Facilipay app

Payment batches can be configured for automatic or manual batching. If you have manual batching enabled, you will need to close each batch according to your own requirements, e.g., daily, per shift, etc. Follow the instructions below to manually close a batch within Facilipay 

 Step 1: From the FaciliPay home screen on your PAX terminal, tap Reports. Step1_Reports-1

 

Step 2: Select Payments to view card, cash, and gift totals for the current open batch. Step2_Payments

 

Step 3: Review the Summary tab, which shows Net Sales, Gross Sales, Tips, Cashback, Refunds, and Gift Loads, plus a full breakdown by card scheme. 

 

 Step 4: To trace a specific transaction, tap History, which lists every sale in the batch with card type, masked card number, amount, and time Step3_Summary_HistoryTab

 

Step 5: When you're ready to settle up, go back to the Summary tab and tap Close Batch 

Step5a_CloseBatchButton

 

Step 6: In the confirmation dialog, tick Print Report if you want a paper copy, then tap Confirm to finalize the batch Step5b_ConfirmDialog

 FaciliPay Register streamlines end-of-day reconciliation. The process guides staff smoothly from reviewing takings to closing out a clean, auditable batch.