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How to Re-Print Payment Receipts

Re-print a receipt for any completed transaction on a PAX directly from the Reports on the device

Before You Begin

  • You must have access to your PAX A920 Pro with the Facilipay app installed.
  • Know the approximate date and time of the transaction you want to re-print.

Step-by-Step: Re-Print a Payment Receipt

  1. Open the Facilipay App On the PAX device, open the Facilipay app from the POS home screen.
  2. Open Reports From the home screen of the app, tap Reports.
  3. Open History From the Reports screen, tap History.
  4. Find the Transaction Browse or filter the list to locate the transaction you want to re-print.
  5. Select the Transaction Tap on the transaction to open its details.
  6. Re-Print the Receipt Tap Re-Print to print a duplicate copy of the receipt.

Tips & Best Practices

  • Narrow down by date: If you're struggling to find a transaction, use the date field to filter History to the relevant day before searching.
  • Duplicate is clearly marked: Re-printed receipts are labeled as a duplicate copy to distinguish them from the original.