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How to Run a Shift Report on Oracle

Generate a Shift Report on Oracle MICROS Simphony to view sales and tender totals for a specific shift, useful for cash-up and shift handover.

Before You Begin

  • You must have manager-level access on the Simphony workstation, or access to the Simphony EMC (Enterprise Management Console).
  • Know which shift (or employee) you want to report on before you start.
  • Confirm all checks for the shift being reported on have been closed.

Step-by-Step: Run the Shift Report

  1. Open the Manager Menu On the Simphony workstation, log in with a manager-level ID and open the Manager Procedures menu.
  2. Open Reports From the Manager Procedures menu, select Reports.
  3. Select Shift Report Locate and select Shift Report from the list of available reports.
  4. Choose the Shift Select the shift you want to report on, either by shift number, employee, or time range, depending on how shifts are configured at your site.
  5. Review the Default View The report displays a breakdown of sales, discounts, voids, and tender totals (cash, credit/debit, gift card, and other accepted tenders) for the selected shift.
  6. Adjust the Reporting Period (Optional) If the shift boundaries need adjusting, tap the time field and set the specific start and end times for the report.
  7. Print the Report Once the report is generated, select Print if you want a physical copy for cash-up or handover.

Tips & Best Practices

  • Run it at shift change: A Shift Report is most useful when run immediately at the end of a shift, before the next employee clocks in.
  • Match against the drawer count: Compare the cash total on the report against the physical cash drawer count to catch discrepancies early.
  • Keep a copy for handover: Printing or saving the report gives the incoming manager a clear record of the previous shift's totals.