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How to Run a Top Up Authorisation in OPERA Cloud

Take an additional authorisation amount on a guest's card during their in-house stay.

Before You Begin

  • Locate the guest's reservation.
  • A Top Up Authorisation adds to the existing authorised amount — it does not replace it.

Step-by-Step: Run a Top Up Authorisation

  1. Locate the Reservation Locate the guest and go to the Payment Instructions panel.
  2. Open Credit Card Authorization Click the ellipsis (3 dots) and select Credit Card Authorization.
  3. Select Additional In the Authorization & History window, select the Additional option.
  4. Enter the Amount Enter the Authorization Amount you want to add.
  5. Run the Authorisation Click Run Additional Authorization (or Additional Authorization, depending on screen).

Tips & Best Practices

  • Check the confirmation: The Payment Processing screen displays, and the posted authorisation is confirmed in the Authorization & History screen with a Successful status.
  • Review the amount needed: The screen shows the currently authorised amount and the amount still needed, which helps judge how much to add.
  • Need help? For authorisation issues, contact your Payment Service Provider.