How to Run Balancing Reports in OPERA Cloud

Balancing reports are a critical part of reconciling payments processed through OPI.

Open Reports Select Reports from the toolbar on the main Opera Cloud page.
Select Run Reports Select Run Reports.
Search for the Report Fill in the specific Report Name and select the Report Group you want to view (for example, "Credit Card").
Display the Report Click Search to display the matching reports.
Open or Export the Report Use the options at the bottom of the screen (Select Printer, Download As, Email, or Preview/Download) to view or distribute the report.

Use the Report Group filter: Narrowing by group (e.g. Financial, Guests in House, Miscellaneous) makes it faster to find the exact credit card report you need.
Reconcile regularly: Running balancing reports on a consistent schedule (e.g. daily) makes discrepancies easier to catch and resolve with your Payment Service Provider.
Need help? For reconciliation or reporting issues, contact your Payment Service Provider.

Run a report to reconcile transactions processed via the Oracle Payment Interface (OPI) against your Payment Service Provider's reports.