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Link Cards to Accounts on Clover POS

Customers or Staff members may lose their physical card thus needing a new card to be linked to their account

Step 1: Open the Facilipay app

  1. From the Clover home screen, open the Facilipay app

Step 2: Find the customer account

  1. Search for the account using:
    • Name
    • Email address
  2. Select the correct account from the results

Step 3: Link a new card

  1. Tap Link Facilipay Card (bottom of the screen)
  2. Scan the new card

Result

The scanned card is linked to the customer account and can now be used for transactions.


Troubleshooting

  • If an error occurs when scanning:
    • The card may already be linked to another account
    • Try using a different card