Redeem a Campaign Promotion (Clover POS)
Campaign promotions applied through LoyLap can be redeemed directly during checkout on Clover POS. This allows eligible customers to use their special offers seamlessly at the point of sale.
1) Open Loyalty by LoyLap
After taking the customer’s order and arriving at the Pay screen, tap Loyalty by LoyLap.
2) Scan the Customer’s Loyalty Account
In the LoyLap loyalty screen, tap Scan.
Scan the customer’s loyalty card or mobile app as you normally would.
If the customer is eligible for a campaign promotion, the available offer(s) will appear on the screen.
If multiple promotions are available, they will be displayed in a list.
Inform the customer that they have an available promotion and confirm whether they would like to redeem it.
3) Select the Promotion
Tap the promotion the customer wishes to use.
Clover will automatically return to the Pay screen.
The selected promotion will be deducted from the order total automatically before payment is processed.
Result
The customer’s campaign promotion is successfully applied, and the transaction can be completed with the discounted total.