How to Redeem a Gift Card on Clover POS (Register)

You must have access to your Clover POS with the Register and Gift Cards by Facilipay apps installed.
Have the customer's gift card ready to scan.

Create the Order
Open the Register app from the Clover home screen. Add items to the order as normal.
Go to Payment
Once all items are added, tap Pay. This takes you to the payment screen.
Select Gift Card Payment
Under the Other section, tap Gift Card by Facilipay.
Enter or Scan the Card
Tap QR Scan to scan the customer's gift card QR code, OR enter the gift card number manually in the field provided. Tap Confirm.
Redeem the Balance
Review the customer account details shown:
- Current gift card balance
- Order total
Tap Redeem to apply the gift card balance to the transaction.
Complete the Transaction
You'll be automatically returned to the Register app. A successful payment confirmation displays. Print a receipt if required.

The payment is completed using the customer's Facilipay Gift Card. Their balance is reduced by the redemption amount.

Confirm balance with customer: Show them the breakdown before tapping Redeem.
Handle partial redemptions: If the gift card balance is less than the total, take additional payment via another tender.
Need help? For redemption issues, contact support@facilipay.io.

Accept the balances from gift cards your business has sold using the Clover Register app. This guide walks through redeeming a customer's gift card balance against an order.