How to Refresh Gift Cards / Loyalty on Clover POS

You must have access to your Clover device with the Gift Card or Loyalty app installed.

Open the Gift Card or Loyalty App
From the Clover home screen, open the Gift Card or Loyalty app. You should see the screen where you can:
- Scan a QR code
- Manually enter a card number
Refresh the App
Locate the Refresh icon in the bottom right corner of the screen. The icon appears as two circular arrows. Tap the icon. The app will close and automatically reopen after a few seconds, syncing the latest updates.

Open the Gift Card or Loyalty App
From the Clover home screen, open the Gift Card or Loyalty app. You should see the screen with the option to scan a QR code or manually enter a card number.
Open the Side Menu
Tap the three horizontal lines in the top left corner. This opens the side menu.
Refresh / Sync
Locate the Refresh / Sync icon near the bottom of the menu (two circular arrows). Tap the icon. The app will close and reopen after a few seconds, syncing recent changes.

The Gift Card or Loyalty app is refreshed and updated with the latest changes from the Facilipay system.

Refresh after dashboard changes: Always refresh the app after making changes in the Facilipay dashboard.
Test before busy hours: Refresh and verify settings before peak service.
Need help? For sync issues, contact support@facilipay.io.

Refreshing the Gift Card or Loyalty app on Clover ensures recent changes made in the Facilipay system are synced to your POS device. This may be required after updates to loyalty settings, gift card configurations, or account changes.