Refreshing Gift Cards / Loyalty on Clover POS

You must have access to your Clover device with the Gift Card or Loyalty app installed.

Open the App
From the Clover home screen, open the Gift Card or Loyalty app. You should see the screen where you can:
- Scan a QR code
- Manually enter a card number
Refresh the App
Locate the Refresh icon in the bottom right corner. The icon appears as two circular arrows. Tap the icon. The app closes and automatically reopens after a few seconds, syncing the latest updates.

Open the App
From the Clover home screen, open the Gift Card or Loyalty app. You should see the screen where you can scan a QR code or manually enter a card number.
Open the Side Menu
Tap the three horizontal lines in the top left corner. This opens the side menu.
Refresh / Sync
Locate the Refresh / Sync icon near the bottom of the menu (two circular arrows). Tap the icon. The app closes and reopens after a few seconds, syncing any recent changes.

The Gift Card or Loyalty app is refreshed and updated with the latest changes from the Facilipay system.

Refresh regularly: Make refresh a routine after any dashboard configuration change.
Test after refresh: Run a quick test transaction to confirm the updates have applied.
Need help? For sync issues, contact support@facilipay.io.

Refreshing the Gift Card or Loyalty app on Clover ensures any recent updates made in the Facilipay system are synced to your POS device. This is typically required after configuration changes, account updates, or troubleshooting.