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How to Register a New Customer via the Loyalty App on Clover

Registering a new customer ensures they can start collecting loyalty rewards and access their account benefits straight away — setting them up in just a few taps from your Clover device.

Before You Begin

  • You must have access to your Clover POS with the Loyalty app installed.
  • Have a new customer card available to scan.
  • Have the customer's name, email, and password choice ready.

Step-by-Step: Register a New Customer

  1. Open the Loyalty App
    From your Loyalty App on your Clover POS device, open the application.

  2. Scan the New Card
    Within the Loyalty app, scan a new customer card.

    • The system reads the card ID automatically.
    • You'll be prompted to enter the customer's name.

  3. Complete Registration
    Once the name has been saved, scan the card again.

    • You'll now be prompted to enter the customer's email address and create a password.
    • This completes the account registration process.

What Happens After You Register

The customer is registered and ready to begin collecting loyalty rewards. They can now use the card on every visit to earn rewards.

Tips & Best Practices

  • Use a real email: Make sure the customer enters a real email so they can recover their account if needed.

  • Explain the benefits: A quick mention of how loyalty works boosts engagement.

  • Need help? For registration issues, contact support@facilipay.io.