Send Digital Vouchers Using the Merchant App
Digital Vouchers can be sent directly from the Facilipay Merchant App on your iOS or Android device. You can follow the steps below to issue a Digital Voucher to a customer.
1) Download the Merchant App
If you have not already installed the app:
- Download the Facilipay Merchant App from the iOS App Store or Google Play Store.
- Search for Facilipay.
- The app is free to download.
2) Log In
Open the app.
Log in using your business portal credentials.
3) Select Send Digital Voucher
From the home screen:
- Tap the three grey dots in the bottom right corner.
- Select Send Digital Voucher.
4) Enter Voucher Value
Input the voucher amount you wish to send.
5) Enter Recipient Details
Enter:
- Recipient’s name
- Recipient’s email address
- Optional message (if required)
6) Send the Voucher
Tap Send.
The Digital Voucher will be delivered to the recipient’s email inbox shortly.
Important Note
If the recipient does not see the voucher in their inbox, ask them to check their Spam or Junk folder.
If it cannot be located, contact support@facilipay.io and the voucher can be reissued or resent.
Result
The Digital Voucher is successfully sent to the recipient via email using the Merchant App.