Set Item and Category Sort Order in Self Checkout
Sort Order controls how categories and products display within the Self Checkout app. Adjusting the sort order allows you to organise items in a logical sequence for customers using the kiosk.
Resolution
1) From the Facilipay Dashboard, access Categories
Select Inventory, then choose Categories from the dropdown menu.
2) Set Category Sort Order
Open the category you want to adjust.
In the Sort Order field, enter the position you want the category to appear in the Self Checkout app.
Example:
If a category is set to 5, it will appear in the fifth position on the kiosk display.
Click Save to return to the Categories page.
3) Access Products Within a Category
Under Inventory, select Products.
Use the Categories filter to select the category you want to manage.
This will display all products assigned to that category.
4) Set Product Sort Order
Open each product individually.
Enter the desired Sort Order value to determine its position within the category.
Click Save after updating each product.
Result
Categories and products will now display in the selected order within the Self Checkout app.
For further assistance, contact support@facilipay.io.