How to Set Up a Dynamic Top-Up Trigger

You'll need a payment card linked to your account before setting up Auto Top-Up.
You can use either your app or the web member portal.

Open Your Member Account
Go to member.facilipay.io or open your app. From the business landing page where you want to enable Auto Top-Up, tap Add Money.
Select Auto-Load Funds
On the Add Money screen, tap Auto-Load Funds. This opens the Auto Top-Up configuration page.
Configure Your Top-Up Settings
You can now:
- Choose the top-up amount (e.g. €20 / £20 / $20).
- Enable the automatic top-up toggle.
- Set the balance threshold that triggers the top-up.
Example: Automatically top up €20 when the balance falls below €10.

Once configured, tap Continue.
Confirm Auto Top-Up
A confirmation prompt displays showing that your automatic top-up trigger has been set.

Your account will automatically top up by the selected amount whenever your balance drops below the defined threshold.

Set a sensible threshold: Choose a level that gives time to top up before purchases fail.
Review periodically: Adjust the amount as your spending habits change.
Need help? If you have setup issues, contact support@facilipay.io.

A Dynamic Top-Up Trigger automatically loads funds when your account balance falls below a chosen amount. You can customise both the top-up amount and the balance threshold that activates it.