Set Up External Receipt Printing (Clover POS)
You can configure an external order printer so that online orders print automatically to your kitchen. This is done through the Order Ahead app on your Clover device.
1) Check the Printer in the Printers App
Ensure your order printer is set up on your Clover device.
Open the Printers app on Clover and confirm that your printer appears in the list.
Important: The printer must be connected to the same network as your Clover device for it to appear in the Printers app.
2) Open Order Ahead Preferences
Open the Order Ahead app on your Clover device.
Tap the three dots in the top-right corner of the screen.
Select Preferences.
3) Go to Printer Management
Scroll down until you reach the Printer Management section.
Tap Add a Printer.
4) Select the Printer
Choose Local Area Network as the connection option.
The app will search for printers connected to the same network as your Clover device.
After a few moments, your printer should appear in the list.
Tap the printer name to select it.
Make sure the Send Orders to Printer option is enabled.
Result
Your Order Ahead online orders will now automatically print to the selected kitchen printer.
Note: If you have multiple order printers set up, Order Ahead orders will print to the first printer listed in the Printers app.
For further assistance, please contact support at support@facilipay.io.