How to Set Limits & Budgets on Campaigns
Limits and budgets let you control how many times your campaign can be redeemed, ensuring you allocate appropriate rewards and stay within marketing budget.
Before You Begin
- You must be logged into the Facilipay Dashboard with admin access.
- Have your budget and redemption limits decided before configuring.
Step-by-Step: Create a Campaign with Limits
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Create a Campaign
- Log in to the Facilipay Dashboard
- Click Create (top right)
- Select Campaigns
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Enter Campaign Details
Add the required information:- Name
- Images
- Terms and conditions
Click Save.
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Open Campaign Settings
You'll be taken to the campaign overview page. Click Edit (bottom right) to access Limits & Budgets.
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Configure Limits and Budgets
Set any of the following options as needed:- Total Budget: Maximum total discount value across all customers
- Max Number of Coupons: Total number of times the campaign can be redeemed
- Max Coupons per Customer: Limit how many times each customer can redeem the campaign
- Max Value per Coupon: Cap the discount value per redemption
Note: You can leave all fields blank if you do not want to apply limits.

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Save Your Changes
Click Save to apply your settings.
How to Update Limits on an Existing Campaign
- Go to Engagement → Campaigns
- Find the campaign you want to update
- Select Edit
- Update limits in the Limits & Budgets section
- Click Save


What Happens After You Save
Your campaign runs with the defined limits and budget settings. Once a limit is hit, no further redemptions are accepted.
Tips & Best Practices
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Cap per customer: Avoid one customer absorbing your entire campaign budget.
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Set a total budget: A total budget is a safety net — the campaign auto-stops once the cap is reached.
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Review and refine: If a campaign hits its limit early, increase the budget or tighten per-customer caps next time.