Skip to content
  • There are no suggestions because the search field is empty.

How to Set Limits & Budgets on Campaigns

Limits and budgets let you control how many times your campaign can be redeemed, ensuring you allocate appropriate rewards and stay within marketing budget.

Before You Begin

  • You must be logged into the Facilipay Dashboard with admin access.
  • Have your budget and redemption limits decided before configuring.

Step-by-Step: Create a Campaign with Limits

  1. Create a Campaign

    1. Log in to the Facilipay Dashboard
    2. Click Create (top right)
    3. Select Campaigns
  2. Enter Campaign Details
    Add the required information:

    • Name
    • Images
    • Terms and conditions

    Click Save.

  3. Open Campaign Settings
    You'll be taken to the campaign overview page. Click Edit (bottom right) to access Limits & Budgets.

  4. Configure Limits and Budgets
    Set any of the following options as needed:

    • Total Budget: Maximum total discount value across all customers
    • Max Number of Coupons: Total number of times the campaign can be redeemed
    • Max Coupons per Customer: Limit how many times each customer can redeem the campaign
    • Max Value per Coupon: Cap the discount value per redemption

    Note: You can leave all fields blank if you do not want to apply limits.

  5. Save Your Changes
    Click Save to apply your settings.


How to Update Limits on an Existing Campaign

  1. Go to Engagement → Campaigns
  2. Find the campaign
  3. Click the dropdown arrow
  4. Select Edit
  5. Update limits in the Limits & Budgets section
  6. Click Save

What Happens After You Save

Your campaign runs with the defined limits and budget settings. Once a limit is hit, no further redemptions are accepted.


Tips & Best Practices

  • Cap per customer: Avoid one customer absorbing your entire campaign budget.

  • Set a total budget: A total budget is a safety net — the campaign auto-stops once the cap is reached.

  • Review and refine: If a campaign hits its limit early, increase the budget or tighten per-customer caps next time.