Understanding Dynamic Currency Conversion in OPERA Cloud

DCC is a service provided via your Payment Partner — it isn't configured directly within OPERA.

What it does: DCC allows international guests to settle their bill in their home currency rather than the property's local currency.
When it's offered: When a payment is being processed, the DCC offer is presented on the payment device itself.
How it updates OPERA: Once the guest approves the DCC offer, the transaction details are updated back into OPERA automatically.
Where to get training: Payment Partners provide training on DCC during implementation and can answer property-specific questions about the service.

DCC decisions sit with the guest: The guest chooses whether to accept the DCC offer on the payment device — staff don't need to manage this step manually.
Confirm support during setup: Not all Payment Partners or terminals support DCC, so confirm this is enabled if your property serves a high volume of international guests.
Need help? For DCC setup or questions, contact your Payment Service Provider.

Dynamic Currency Conversion (DCC) lets international guests settle their bill in their home currency, offered through your Payment Partner.