Understanding Your Ending Liability
Ending Liability is the value of vouchers currently in circulation at your business, so you always know what can be redeemed against goods or services.
Where to Find Ending Liability
Ending liability can be reviewed from within your Gift Cards report. Click Reporting, then Gift Cards from the home page of your Facilipay Dashboard.
How Ending Liability Is Calculated
The screen displays figures for the current period. Starting Liability is the liability value at the start of this period.
You'll also see:
- Credited amounts going to cards during the period
- Debited amounts coming off cards during the period
- Expired cards that are no longer valid during this period
- Transfers Out to other locations (where applicable)
The Ending Liability figure shown is calculated using:
Starting Liability + Credited − Debited − Expired − Transfers Out
Reviewing Historical Periods
Changing the date range for the report will also update the Starting and Ending Liability figures, allowing you to review historical data for accounting and reconciliation purposes.
Tips & Best Practices
Reconcile regularly: Compare Ending Liability against your accounting records monthly to catch discrepancies early.
Review expired vouchers: A spike in expired value may indicate communication opportunities with your customer base.
Need help? For questions about how liability is calculated, contact support@facilipay.io.