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Use Retail CP Order Display with Online Ordering

Retail CP Kitchen Order Display can be used to display Facilipay Online Orders on an Android tablet. Orders will automatically appear on the display when correctly configured with Clover labels and prep time.

1) Install Retail CP Kitchen Order Display

Install the Retail CP Kitchen Order Display app.

It is recommended to install:

  • The Retail CP app on your Clover device

  • The Kitchen Order Display APK on an Android tablet

The Android display app can be accessed via the Retail CP support page on Clover.

Note:
As the tablet version is an APK file, you may need to allow installations from Google Chrome within the tablet’s settings.

2) Download the Display App on the Tablet

On the Clover device, open Retail CP from the right-hand menu.

This will open the Retail CP support page.

Tap Download in the top right corner to install the Kitchen Order Display app on the Android tablet.

3) Link the Tablet to Clover

Open the Kitchen Order Display app on the tablet.

  • Select your region.

  • Link the tablet to your Clover account.

You can link by:

  • Logging in (not supported on all tablets), or

  • Scanning the QR code shown on the Retail CP support page (recommended).

Once scanned, the tablet will connect to your Clover account.

4) Configure Labels and Prep Times

To ensure Online Orders appear on the display:

  1. Open the Retail CP app on your Clover device.

  2. The app will pull all Labels from your Clover Inventory.

Only labels with a Prep Time set will appear on the Kitchen Display.

  • Set prep times only on labels assigned to items available for online ordering.

  • The prep time should match your prep time configured in the Facilipay Dashboard.

Important:
Items must have labels assigned in Clover Inventory for Order Display to function correctly.

Save the settings once complete.

5) Configure Display Settings

On the tablet, tap the three dots in the top right corner to open settings.

You can configure:

  • Display Open Orders only, or Open and Completed Orders

  • Auto-refresh interval

  • Maximum order age

Adjust these settings to suit your kitchen workflow.

6) Process Orders

Once configured, Online Orders will automatically appear on the display when:

  • The item has a valid Clover label

  • The label has a prep time set

Modifiers will appear in red text for visibility.

Once an order has been completed, tap Done to remove it from the display.

Result

Online Orders placed through Facilipay automatically appear on the Retail CP Kitchen Order Display, allowing streamlined kitchen management.

For Retail CP app-specific support, contact the Retail CP team directly: