How to Reset your Facilipay Password
Customers can reset their account password directly from the Facilipay mobile app if they have forgotten their login credentials.
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Open the Facilipay mobile app.
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On the login screen, tap Forgot Password?.
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Enter the requested account details (typically your registered email address).
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Submit the form to trigger a password reset email.
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Open the email and follow the instructions to create a new password.
Note:
If you do not receive the password reset email, check your spam or junk folder before requesting another reset.