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Place an Online Order Using Your Facilipay App

Customers can place an online order through the Facilipay mobile app and pay using their Facilipay account balance or a debit/credit card.

  1. Open the Facilipay mobile app on your smartphone.

  2. Select the business you want to order from.

  3. Tap the Order button to view the available menu.

  4. Choose your dispatch method (e.g., collection or delivery) and select the desired time, then tap Continue.

  5. Add items to your order and select View Cart when finished.

  6. Review the order summary in your cart.

  7. Choose your payment method — either your Facilipay balance or a debit/credit card — and enter your phone number if required.

  8. Tap Checkout to place the order.