System Setup

Platform Configuration

• Setting up Upfront
• Getting Modifiers to Display On Pre Order Receipts
• Edit Cards which are linked to customer accounts
• Completing a Sale on the Facilipay Register
• Configure Online Ordering to print items to relevant printers (Clover)
• How do I set my products available for pre-ordering?
• Allowing an Overdraft on a Customers Account
• Enabling customers to order for a future time
• Enabling Order Printing for Order Ahead
• How to disable Online Ordering from your Clover POS
• Setting Up Clover Label Printing
• Troubleshooting Online Ordering
• How to reconcile Online Orders received into your Clover POS (North America)
• How to set your Business Hours
• How to enable Online Ordering for Order-to-table
• Add or Redeem Loyalty (Without Quick Add)

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Clover

• Connect an external printer to Print Online Orders
• Notifications
• Changing the stages of an order
• Decline an Order

Inventory Management

• Amending the order in which products and categories appear in your online Menu
• Setting up your Menu
• Making Hidden Items Available for Ordering
• Adding allergens to products that customers can see when ordering
• Adding Modifiers to Products
• Updating in which sequence Modifiers are displayed for Products on your Online Menu
• Adding images to products¬†to display when customers Order Online
• How to Edit your Online Product¬†Inventory
• Pulling new products into your Facilipay inventory
• Removing & Enabling Products from Your Online Inventory (Clover)
• How to apply inventory modifiers to your order receipts
• How do I Bulk Enable/Disable my Inventory for Ordering
• Making a product available¬†for online ordering for a set time period only
• Remove an item temporarily
• How to make items in your inventory available for specific hours
• Creating a Split Online Menu with dedicated Collection/Delivery times

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Account Set Up

• Using Kitchen Order Display with Online Orders
• Show All Modifiers on One Page
• Making Products/Categories available for Online Ordering
• How to turn off Online Ordering
• Register a new Cashless customer at the POS
• Enabling a Branch to accept online orders
• Amending your branch ordering/prep times for Online Ordering in the Business Portal

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Dispatch Management

• Automatically Accept All Orders
• Auto Re-enabling of Online ordering
• How to enable Online Ordering for Collection/Pick-up
• How to generate QR codes for ordering to specific tables
• Viewing and Exporting Online Order summaries
• Setting Prep Time for Collection & Delivery
• Customising your menu for different dispatch methods (Collection v Delivery v Table Service)
• Automatically Accepting an Online Order with Order Ahead App
• How to Set Up Slots
• Enabling Delivery for fixed delivery locations e.g. Ordering to Table Numbers
• Making a Category only available for a set period of your Opening Hours

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